SureLock™

SureLock™ is working hard to protect you from harmful scams.
 
Access a suite of top-tier fraud protection tools anytime in online banking, including scam risk detection, dark web monitoring,
 and one-click TransUnion® credit lock. All at no additional cost!
 
Feature Hub button located inside your Accounts page inside your
Gateway Bank Online Banking.   Enroll today! 
Lock your TransUnion credit file in one click.
One of the most proactive ways to protect your finances is to be aware of your credit file status and lock it whenever you aren’t expecting a credit pull. Locking your credit file helps prevent scammers from opening loans under your name. SureLock can monitor your credit activity and let you lock (and unlock) your TransUnion credit file with just one click. You’ll also receive guidance to secure your other credit files — making peace of mind easier to find.
Scammers use daily interactions as the basis for their schemes — from meeting invitations and job applications to delivery updates and toll notifications. Now, can you feel confident when you get a message you aren’t expecting. Upload a screenshot of any email or text message and SureLock will give you a full report on whether it’s safe and secure.
SureLock scans the dark web for your personal data using the information you provided when opening your account, and you can add up to 20 categories of additional personal information. If we find anything, you’ll receive an alert and next steps to protect yourself.
Up to $5 million in identity theft insurance.
If identity theft occurs, you’ve got an additional layer of protection, well above the industry standard. This covers expenses that may result from experiencing identity theft — such as legal fees, lost wages, and professional costs to amend or rectify altered records.
Rely on concierge identity restoration.
If identity theft occurs, you’ll be assigned a TransUnion Resolution Specialist who provides one-on-one support to restore your identity. Get assistance with document preparation, identity protection education, security measures, and data encryption.






SureLock™ services that provide dark web monitoring; identity theft insurance; scam detection; identify restoration assistance and credit file protections (“collectively, “Services”) to help protect individuals from falling victim to, and recovering from, malicious attacks on their personal
information. Full details regarding SureLock can be found within our online banking portal. Dark web monitoring services scan for potential criminal selling and trading of personal information over the Internet. Identity theft insurance provides up to $5,000,000 in benefits
to cover fees associated with identity restoration services; legal expenses; and documentation replacement costs. Identity restoration services provide curated assistance to help victims reclaim their stolen identity. Scam detection services verify the identity of all communicating parties and automatically scans emails, text messages and embedded links, QR codes and images to detect suspicious communications. Credit lock services enable SureLock users to seamlessly lock their TransUnion credit file to prevent third party access and provides links to help individuals secure their Experian and Equifax credit files. Enrollments, activations, and identity verification may be required to receive the full complement of Services. Services are provided by TransUnion, LLC and Scamnetic, Inc. The identity fraud expense reimbursement is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company, under group or blanket policies. Insurance coverage may not be available in all jurisdictions. For the full policy, terms, conditions, and exclusions of coverage, reach out to the support team number after your coverage has begun. Residents of New York and Texas will be provided an insurance certificate at the time of coverage. Insurance products are not a deposit; are not insured by any Federal banking agency; and are not guaranteed by our institution. No single service can completely prevent fraudulent attacks or identity theft; or recoup all financial losses. Individuals should take proactive steps to protect their personal information and act promptly to address suspicious activity. TransUnion is a registered trademark of TransUnion, LLC. Experian and the Experian marks used herein are service marks or registered trademarks of Experian Information Solutions, Inc. Equifax and the Equifax marks used herein are trademarks or registered trademarks of Equifax Inc. Scamnetic™; IDeveryone™; KnowScam™; and Scan&Score™ are trademarks of Scamnetic, Inc., USA. Any unauthorized use without the express permission of Scamnetic, Inc. is strictly prohibited. SureLock is a trademark of Kasasa, Ltd., registered in the U.S.A